TerraRoam Privacy Policy

Effective date: May 13, 2026

This Privacy Policy explains how Daylight Studio ("Daylight Studio," "we," "us," or "our") collects, uses, shares, and protects information when you use TerraRoam (package name: com.daylightstudio.exploreearth) on Meta Quest and related services.

Overview

We collect only the information needed to operate TerraRoam, provide map and street-level exploration features, maintain account sessions, save and sync favorites, improve reliability, and respond to support or deletion requests. User IDs and session IDs are used to identify the correct app account or guest session for these features, not for third-party advertising or ad targeting.

We do not sell your personal information. We do not use your information for third-party advertising or ad targeting.

Information We Collect

Depending on how you use TerraRoam, we may process the following information:

• Account and entitlement information. When you use TerraRoam on Meta Quest, the app may use Meta Platform services to check app entitlement and identify the signed-in Meta Quest user. This may include your Meta user ID, as provided by Meta Platform. We may associate this platform identity with a TerraRoam backend user ID so the app can maintain sessions and account-linked features such as favorites.
• Guest and app session information. If a Meta account session is not available, the app may create a guest session. We may store a backend user ID, guest or session ID, session provider, and access token so the app can communicate with our services and keep saved favorites linked to the correct guest session.
• Map, search, and selected-place information. When you search for a place, move around the map, select a location, or request street-level content, we may process search text, language preference, selected latitude and longitude, search radius, zoom level, panorama ID, tile coordinates, and related place or address metadata. This information is used to find and display the requested map, street-level, and panorama content.
• Favorites and saved places. If you save a place, we may store the panorama ID, title or address, thumbnail URL, coordinates, favorite status, favorite count, and timestamps. These records may be associated with your TerraRoam backend user ID, Meta user ID, or guest session ID so the app can show, save, and sync your saved places.
• Local history. If available, TerraRoam may store recently viewed places on your device using local app storage. Local history may include panorama IDs, coordinates, addresses, image metadata, navigation links, and timestamps.
• Device, network, and diagnostics information. When the app connects to our services or platform services, we and our service providers may process technical information such as IP address, request URLs, response status, error messages, device or platform type, app version, crash or diagnostic information, and server logs.

TerraRoam does not intentionally collect your GPS location or continuous real-time physical location. The coordinates processed by the app are the places you search for, select, view, or save inside the map and street-level experience.

TerraRoam does not intentionally collect microphone audio, camera images, contacts, photos, payment card details, eye tracking, face tracking, body tracking, or precise physical-room data. If we add features that require additional data, we will update this Privacy Policy and provide any required notices or permissions.

How We Use Information

We use the information described above to:

• confirm that you are entitled to use the app on Meta Quest;
• create and maintain guest, Meta, and backend app sessions;
• search for places and load map, street-level, panorama, preview, and tile content;
• display recommendations, nearby locations, navigation links, and thumbnails;
• associate favorites with the correct user ID or session ID, and show, save, and sync favorites when available;
• store and display local viewing history on your device;
• debug network, rendering, account, and reliability issues;
• protect the app, users, and our services from fraud, abuse, and security issues;
• respond to support, privacy, access, correction, and deletion requests.

How We Share Information

We share information only as needed to provide TerraRoam, comply with law, protect users and services, or complete actions you request.

• Service providers and infrastructure. We may share information with service providers, including Cloudflare, that support hosting, API routing, content delivery, security, tile worker, logging, diagnostic, and related infrastructure services that help operate TerraRoam.
• Map and street-level content providers. Search terms, selected coordinates, panorama IDs, tile coordinates, and similar request data may be sent to map, geocoding, street-level imagery, and panorama content services to return the content you request.
• Meta Platform. Meta may process information related to Quest account identity, entitlement, platform services, store distribution, diagnostics, and device operation according to Meta's own policies.
• Legal and safety reasons. We may disclose information if required by law or if we believe disclosure is necessary to protect rights, safety, security, or the integrity of TerraRoam.

We do not sell personal information and do not share personal information with third parties for their own advertising purposes.

Third-Party Services

TerraRoam may rely on the following types of third-party services:

• Meta Quest, Meta Platform, and Meta Horizon services for app entitlement, identity, store distribution, and platform operation;
• Unity engine and platform diagnostic services used by the app or development environment;
• Daylight Studio APIs and Cloudflare infrastructure, including CDN endpoints, API routing, security, Workers, logging, preview image services, tile worker services, and related technical services;
• map, geocoding, street-level imagery, panorama, and content delivery services used to return the places and images you request.

Third-party services may collect or process information under their own privacy policies. We encourage you to review the privacy policies of Meta, Unity, Cloudflare, and any applicable map or content providers.

Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law, security, dispute resolution, or service integrity needs.

• Session tokens, user IDs, and guest session IDs may remain on your device until you clear app data, sign out where available, or uninstall the app.
• Local history remains on your device until you clear it in the app, clear app data, or uninstall the app.
• Cloud favorites remain associated with your backend user ID, Meta user ID, or guest session ID until you request deletion or the data is no longer needed for the purposes described in this policy.
• Server logs and diagnostic records are retained for a limited period for security, debugging, and service reliability.

Your Choices and Deletion Requests

You can control certain data directly in the app and on your device:

• you can clear local history using the app's history controls where available;
• you can clear local app data or uninstall the app to remove locally stored session and history data from your device;
• you can manage Meta Quest account and platform data through Meta's account and device settings.

To request access to, correction of, or deletion of information held by Daylight Studio, contact us at [email protected]. Please include enough information for us to identify your TerraRoam account or session, such as your Meta user ID, TerraRoam backend user ID, guest/session ID, or other relevant information if you know it. We may need to verify your request before deleting account-linked data.

Children's Privacy

TerraRoam is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can take appropriate action.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information processed by TerraRoam. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International Processing

TerraRoam may be used globally. Your information may be processed in countries or regions other than where you live. These places may have different data protection laws from your country or region.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and, where appropriate, provide additional notice in the app, on our website, or through the platform.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact Daylight Studio at:

Email: [email protected]

This Privacy Policy is provided for TerraRoam by Daylight Studio.